The Network Operations Analyst position is responsible for installing, monitoring, and supporting all Data and Voice connectivity for Pier 1 Imports including our Stores, Field Management offices, Distribution centers and the Corporate Office. This includes interacting with a team of analysts and overseeing the everyday performance of the Pier 1 Network. In addition, this position will configure network equipment (i.e. routers, switches, etc.), manage installation of circuits, monitor vendor SLA's, and provide reports to support existing and future network capabilities. This Analyst will provide voice support for Avaya Unified Communications and Cisco Unified Communications. On-call Rotation on a weekly rotation between team members, Tuesday – Tuesday. Store and Distribution Center travel once or twice a year for store opening preparations and DC refresh where needed.