The End User Computing Technician will work with system and device end-users throughout the entire Pier 1 Imports organization to resolve technical concerns escalated from the IT Service Desk or Network Operations team. This position is responsible for resolving complex incidents related to end user computing devices including PC / MAC / laptops / tablets / iPads, peripherals and applications, as well as retail store technologies including store located PCs, tablets, kiosks, customer counters, security systems, cameras, DVRs/NVRs, music/PA devices and limited BYOD. This position is also responsible for all new store & store relocation setups, installations, teardowns as it pertains to those supported devices. Knowledge of multiple operating systems (OS X, Android, iOS, etc.). Call Center support experience, preferred.